Superwall Status
Aug 26, 2026
24 days agoInvestigating an elevated identity resolution error rate
Subscriptions API
Resolved · · August 26 at 5:52 AM (UTC) (in 1 hour)
This issue has been resolved..
Monitoring · · August 26 at 5:18 AM (UTC) (34 minutes earlier)
We've fixed the underlying issue and monitoring to ensure the correct identity resolution.
Identified · · August 26 at 4:32 AM (UTC) (47 minutes earlier)
We've identified an issue with our webhooks which is causing the originalAppUserId field to show up as null or point to a $SuperwallAlias: more frequently than expected.