Superwall Status

Back

Aug 26, 2026

2 months ago

Investigating an elevated identity resolution error rate

Subscriptions API

Resolved · · August 26 at 5:52 AM (UTC) (1 hour)

This issue has been resolved..

Monitoring · · August 26 at 5:18 AM (UTC)

We've fixed the underlying issue and monitoring to ensure the correct identity resolution.

Identified · · August 26 at 4:32 AM (UTC)

We've identified an issue with our webhooks which is causing the originalAppUserId field to show up as null or point to a $SuperwallAlias: more frequently than expected.