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Aug 26, 2026
24 days ago
Investigating an elevated identity resolution error rate
Subscriptions API
Resolved · · August 26 at 5:52 AM (UTC) (in 1 hour)

This issue has been resolved..

Monitoring · · August 26 at 5:18 AM (UTC) (34 minutes earlier)

We've fixed the underlying issue and monitoring to ensure the correct identity resolution.

Identified · · August 26 at 4:32 AM (UTC) (47 minutes earlier)

We've identified an issue with our webhooks which is causing the originalAppUserId field to show up as null or point to a $SuperwallAlias: more frequently than expected.

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