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Jun 22, 2026
3 days ago
Investigating reports of degraded performance
Subscriptions API
Resolved · · June 22 at 7:00 PM (UTC) (in 1 hour)

We've resolved the issue.

From around 10:15 am PDT to 12:00pm PDT we saw elevated error rates on the subscription api, this lead to a degraded purchasing experience for app2web and web2app purchases. This was related to a massive jump in load that unexpectedly caused a cascading failure. We're working to improve the reliability of the internal configuration service to avoid this issue in the future.

Monitoring · · June 22 at 6:39 PM (UTC) (21 minutes earlier)

We've resolved the issue and are monitoring as the subscriptions-api recovers.

Investigating · · June 22 at 5:30 PM (UTC) (1 hour earlier)
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