---
title: "Currently Investigating external provider outage"
description: "Resolved · affects API, Collector · Jan 31, 2026"
base_url: "https://status.superwall.com"
canonical: "https://status.superwall.com/events/report/1049"
homepage_url: "https://superwall.com"
---

# Currently Investigating external provider outage

[Status](/.md) › [Events](/events.md) › Currently Investigating external provider outage

Jan 31, 2026 · 6 months ago · affects: API, Collector · 3 hours

## Updates

### + Resolved — Jan 31, 12:50 PM



### x Identified — Jan 31, 10:34 AM

Identified services affected, main service is unaffected.
Event processing is delayed 

### x Investigating — Jan 31, 10:15 AM

Seeing elevated failure on us-east-1

---

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